Return & Refund Process
Return & Refund Process
Our 30-day free return policy is designed to be simple and hassle-free for all U.S. customers. Follow these easy steps to initiate a return, and remember – we cover all return shipping costs for eligible window squeegee and cleaning product returns (no merchant fees applied).
Return Eligibility Reminder: Items must be returned within 30 days of delivery, in original unused condition with all packaging/accessories included.
Email our dedicated return support at info@clearviewsqueegee.shop with the following information in your subject line and body:
- Your full order number (found in your order confirmation email)
- Product name and variant (e.g., "Premium Window Squeegee - 12 Inch")
- Reason for return (e.g., "changed my mind", "defective rubber blade")
- Your preferred resolution (refund to original payment method)
Our team will respond within 24-48 business hours with a personalized return confirmation and free shipping instructions (including a pre-paid return label for eligible U.S. returns). No return shipping costs will be charged to you – we cover all merchant return shipping fees.
Package your eligible window squeegee/cleaning product in its original packaging (include all accessories and tags), attach the pre-paid return label provided by us, and drop the package off at the designated shipping carrier location (USPS/UPS). Keep the return tracking number for your records.
Once we receive your returned item, our team will inspect it to verify eligibility (unused condition, original packaging). We will notify you via email within 2-3 business days of receipt to confirm approval or rejection of your return.
For approved returns, your refund will be processed to your original payment method within 5-7 business days. You will receive a refund confirmation email once the transaction is complete. Original shipping costs (if applicable) are non-refundable unless the return is due to a defective/incorrect item.
- Clearance/personalized items are non-returnable.
- Damaged/defective squeegees require photo proof (sent with your return request) for expedited processing.
- We are not responsible for items lost or damaged in return transit – please use the provided pre-paid label and track your return.
Need Help?
If you have any questions about the return process, contact us at info@clearviewsqueegee.shop – our team is here to assist you!